Oh dear! We regret in any reasons that has caused you to check this section out. But worry not as we will assist you in every possible way.
Return is allowed with the conditions below:
Item must be returned in below conditions:
Tag still intact
In original packaging
Should the returned item be not in the mentioned condition, we have the right to not proceed the request.
Return request must be made within 7 working days upon receiving. We reserved the right to not process the overdue request (more than 7 working days upon receiving)
Only wrong or defect item received will be proceed. If you have ordered the correct item and wish to change due to personal reasons such as below, we are regret to inform you that the request will not be entertained:
Correctly ordered size and wish to change to ifferent size
Correctlyl ordered color and wish to change to different color
Damage of item due to own negligence
Exchange is only allowed with below conditions:
Wrong or defect item ordered is received
Item bought is not listed as CLEARANCE ITEM
Item returned must have the same value with the exchange item. Should the exchanged item have higher value, customer is request to pay for the extra value.
We will bear the courier fee (both ways) only if the mistake is on us, as stated in the above section
Once payment has been made for the particular order, no refund of the order will be consider; readystock and preorder item.